Tomorrow's thinking.
 
 

We live to decipher the why. 

 
 
 
 
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We are the only lab in the world that can honestly say that we redefine the way our clients look, identify and understand their customers. It’s no longer about B2B or B2C, it is about H2H. Through unparalleled proprietary technologies, non-replicable human decision blueprints and predictive behavioral economic models, we not only create transformative growth for our clients, but also a new way of creating true human-to-human conversation.

We know that current market research techniques can tell you the who, what, when and where, but not truly why people buy or value your product or brand. We have set out to rethink and redesign the entire research process, creating models and tools to help you better understand how customers really think, what really matters to them, and why they value your products and services.

 

 

Founders

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Christian Goy
Co-founder, Managing Director

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Tim Gohmann, Ph.D.
Co-founder, Chief Science Officer

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Ron Mundy
Co-founder, Chief Operations Officer

 

Associates & Staff

Melanie Oltmann

Director of Operations

Nina Laudon

 Applied Epistemologist

 

Cindy McKelvey

Director of Accounting

 

Jessica Cox

Content Editor

 
 

What some of our clients are saying ...

The Lab helped us connect with the desires of our current and potential new customers to make sure our product offering is aligned to their needs.
— Heather Lowe (NetSpend)